About Bill

A pioneer in two fields, telling the truth about both.

Fifty years ago I had nothing worth keeping. What I built after that — the stores, the systems, the software, the books — all came out of one decision and a lot of ordinary days.

Two educations, running in parallel.

One was practical: how a convenience store actually makes money, item by item, day by day. The other was internal: how the mind quietly decides what you're capable of before you ever get a vote.

I've never been able to separate them. The operator who can't see his own blind spots orders the wrong stock. The man who can't run his own life can't run a business either. Everything on this site sits on that overlap.

Today I keep writing, publishing posts, and recording videos from my home studio — helping people recognize their own blind spots and activate the life they truly want.

Business history

The order matters. Each thing only existed because of the one before it.

  • 1977 The decision

    At 34, I walked out of rehab after three days — carrying nothing but a decision to change. Everything after this is downstream of that morning.

  • 1980s Behind the counter

    Rebuilding meant working. Convenience stores became the classroom: ordering, shrink, cash, staffing, and the slow arithmetic of a store that either works or doesn't.

  • 1990s The systems years

    The same questions came up in every store I touched. So I stopped answering them one at a time and started building systems that answered them for good.

  • 2000s Cloud POS

    A point-of-sale platform built by someone who had actually run the register — inventory, sales, and reporting in one place, for operators, not for a demo.

  • 2010s The writing
    Ten to twelve business books on retail, inventory, and store management. Then the harder one: Second Chance, the autobiography I spent forty years earning.
  • Today StoreReport AI
    Fifty years of store data, turned into a forecast: what each item will sell over a rolling 10-day window, at 80–90% accuracy. Plus a home studio, and writing that publishes itself.

How I work

Four rules I don't break.

Say the real number.

The forecast is 80–90% accurate, not 100%. A tool that oversells itself costs you more than one that admits its edges.

Build from the counter, not the whiteboard.

Every system here started as a problem I had personally, on a Tuesday, with a truck coming.

No fluff, no empty promises.

Second chances aren't sold in a seminar. They're decided once and then repeated for years.

Automate the chore, not the thinking.

Software should file the post and count the stock. The judgment stays with the person.